Celebrating 10 Years 1999-2009
Lead with confidence, Believe in yourself, Value others

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About Us
 The Lake Buena Vista Chapter of IAAP was chartered on April 28, 1999, as a new Chapter in the Florida Division chartering with 21 members representing diverse careers and backgrounds. Currently our chapter has 60 members of which eleven are CPS® holders and six are CAP® holders.

Our Mission:

To be the recognized leader of administrative professionals in the Greater Lake Buena Vista area by promoting and enhancing professional excellence consistent with Chapter goals and IAAP standards.

Our Goals:

• To provide educational resources and opportunities for administrative professionals to achieve and maintain the highest possible level of competence and professional development.
• To define and promote recognition of competence levels and career patterns within the administrative field.
• To promote and provide programs for the certification of professional secretaries.
• To promote recognition for the contributions of administrative professionals to organizational performance and productivity.
• To represent the best interest of the administrative professional to the media, government, business and industry, and the educational community and serve as a resource and information clearinghouse on all aspects of the profession.
• To provide liaison and encourage cooperative action with other associations representing administrative professionals.
• To provide a forum for communication and exchange of ideas among persons working in and preparing for careers in the administrative field.


The International Association of Administrative Professionals (IAAP) is a not-for-profit professional association with approximately 40,000 members and affiliates and nearly 600 chapters worldwide. Find out more by clicking on the icon.


 Florida Division consists of Chapters within Florida and the Bahamas and is part of the Southeast District of IAAP. Link onto the Florida Division site to find out more (by clicking on the icon).

Feel free to contact
any of your board
members listed below.

Ann Hill CPS/CAP - President
Dr. P. Philips
9400 Turkey Lake Road
Orlando, FL 32819
Office Telephone: 321-842-8223
email: Ann.Hill@orhs.org

Mary McNatt CPS/CAP - Vice President
Orlando Regional Medical Center
86 W Underwood Street #200
Orlando, FL 32806
Office Telephone: 321-841-8367
email: Mary.McNatt@orhs.org

Peggy Seguara CPS - Secretary
Tupperware Brands Corporation
Peggysegarra@Tupperware.com

Davida Heeder CPS/CAP - Treasurer
Walt Disney World Resort
DWS Sourcing & Procurement
PO Box 10000
Lake Buena Vista, FL 32830
Office Telephone: 407-828-2012
email: davida.heeder@disney.com

Patti Clark CPS/CAP - 2005-2008
Immediate Past President
SeaWorld Orlando 407-363-2370
email: patti.clark@seaworld.com
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